Frequently Asked Questions
Find answers to your questions about EVO-START products and solutions.
What is the difference between EVO-START LTE, EVO-START 2 and EVO-START 2 Duo?
The EVO-START LTE system operates on a global cellular network with a range covering North America (United States and Canada). The EVO-START 2 and EVO-START 2 Duo systems operate on a specific coverage network available in Canada, in the provinces of Quebec and Ontario.
Can EVO-START systems be installed on all vehicles?
EVO-START systems are compatible with most vehicles. Coverage for some features may vary from vehicle to vehicle. Visit the Fortin.ca website or contact your authorized reseller to confirm the compatibility of the solution.
Can I have both an EVO-START system and a remote control remote to control my vehicle?
Yes. It is quite possible to install an EVO-START system while having a remote control system for long-range remote control. Coverage of certain features and compatibility of EVO-START with certain long-range remote control devices may vary from vehicle to vehicle. Contact your authorized reseller to confirm solution compatibility.
Can I transfer my EVO-START system to the new owner if I sell my vehicle?
Absolutely. The transfer procedure is different for EVO-START LTE systems and EVO-START 2 and EVO-START 2 Duo systems. The transfer of the EVO-START LTE system can be done directly via the application. No device transfer code is required. Refer to the systems user manuals for detailed procedure. These manuals are available in the Resources section.
How can I find where to buy and have an EVO-START installed?
It is very simple. EVO-START systems can be resold by an authorized distributor. Visit the Where to Buy section to find our products. EVO-START systems must be installed by a certified professional.
Can I install the EVO-START system myself?
No, unless you are a certified automotive electronics integration professional. EVO-START systems must be installed by a certified professional.
How many vehicles can I configure in my EVO-START account?
The EVO-START LTE system makes it easy to configure as many vehicles as you want in one account. The EVO-START 2 and EVO-START 2 Duo systems offer the possibility to configure up to 5 vehicles in one account. Each vehicle must be equipped with the remote control devices specific to its system (EVO-START LTE or EVO-START 2).
How many separate vehicle users can I set up in my EVO-START account?
The EVO-START LTE, EVO-START 2 and EVO-START 2 Duo systems make it easy to configure the addition and deletion of an unlimited number of users who can access and control one or more vehicles configured in your account.
How can I close my EVO-START account?
It is possible to delete your EVO-START and EVO-START 2 account directly via the mobile application. In the EVO-START app, go to the settings section, change the password, delete the account and follow the steps. In the EVO-START 2 application, go to the settings section, modify the password, delete the account and follow the steps.
Can I control my vehicles with EVO-START via more than one mobile device?
Yes. You can access your EVO-START account from any connected mobile device on which the application has been installed. You will then be able to interact with the vehicles configured in your accounts that are located within the areas covered by the network.
Can I receive EVO-START alerts on my smartwatch?
Yes. To do this, make sure to properly configure your smartwatch so that notifications sent to your mobile device by the EVO-START and EVO-START 2 applications can be communicated and displayed on your smartwatch.
Do I need other devices than the EVO-START to control and track my vehicle remotely?
The EVO-START system is a system that communicates operation commands between an iOS or Android mobile device, an EVO-START device installed in a vehicle and a control device (module) installed on the same vehicle. To work, the EVO-START system must be combined with a Fortin EVO-ONE or Fortin EVO-ALL control device installed in your vehicle so that it can interact with the features compatible with the latter. The use of GPS tracking features only does not absolutely require the installation of an EVO-ONE or EVO-ALL control module.
Can I configure zone geofences with EVO-START systems?
Yes. Geofence zones can be configured with the EVO-START LTE system.
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